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General
Q. How many people will be on my tour?
A.
Groups are broken up into buses and generally there will be no
more than 40 people in a group.
Q: My friends booked there ANZAC tours some time ago and I would
now like to join them in the same hotel and bus.
Is this a problem?
A. Providing you let us
know at time of booking that you wish to join your friends or be
part of a group then we will do our best to accommodate you.
However if you make a booking close to Anzac Day then we may
have already allocated hotels and bus groups. Once again we will
do our best to accommodate you but we cannot make any promises.
Q. I see that you have ‘Welcome Drinks’ on the 21st April for
tours that start on that day (6 days, 8 days & 15 days). Will
I arrive early enough to attend these?
A.
If arriving on the 21st April and wish to attend these Welcome
Drinks then we recommend that you aim to arrive at the airport
by about 4pm as this will ensure you have enough time to get to
the hotel, get checked in, meet with your guide and get ready
for the event.
Q. I want to attend the Gala Dinner on the 22nd April but I am
on a tour starting that day and I want to ensure I arrive in
Istanbul in time to attend. What time would you suggest I aim
to be in Istanbul in order to ensure I can?
A.
If arriving on the 22nd April and wish to attend the Gala Dinner
then we recommend that you aim to arrive at the airport by about
4pm if you are flying as this will ensure you have enough time
to get to the hotel, get checked in and ready for the event. If
travelling directly to the hotel then we suggest being there no
later than 6pm.
Q: I am travelling alone and was wondering if you have many
people who travel alone on your tours? Also what are my options
for accommodation?
A:
Every year we have many people
(both male and female) who travel alone on our tours and it is a
great way to meet new people. In regards to accommodation you
can either pay more for a single room or if you do not mind we
can match you up with someone else who is travelling on their
own (same gender) and put you in a twin or triple room for the
lower rate. Please note that this is subject to availability.
Q: Do I need a Visa to visit Turkey?
A:
It depends on what passport that you are travelling to Turkey
on. New Zealand passport holders do not need a visa and can go
straight to passport control. Other passport holders are
required to purchase a visa from the kiosk near passport control
before proceeding through. PLEASE NOTE: If you do need a
visa then please make sure you look for the visa kiosk first
before going to passport control. Unfortunately this is not
always clear once arriving so do not get into the passport
control line first. The Visa window has all the prices for
visas listed on the front of it so should be clear.
The following site has more information on visas:
http://www.turkeytravelplanner.com/details/BorderFormalities/index.html
Q: Which currency do I need for Turkey and do I need to Exchange
Money before leaving home?
A.
The most common currency in Turkey
is the YTL (New Turkish Lira) although other currencies are
accepted in some shops and restaurants. We recommend for ease
that you use the local currency when paying in cash but you can
purchase many things on credit cards also. We advise all our
passengers to carry some cash on you at all times for small
purchases and paying for public toilets etc. At Ataturk
International Airport when you arrive there are a number of ATM
machines that can be used with cards that are set up to be used
overseas. You may like to check with your bank before leaving
home if your card is ready for international use.
Q. I am interested in going on the Bosphorous Cruise and
attending the Gala Dinner, what time do they start and will I
arrive in enough time to attend these?
A.
On the 22nd April we will pick people up from hotels for the
Bosphorous Cruise at 2:30pm and the Gala Dinner will commence at
7.30 pm that evening. You can easily attend both of these but
if you wish to attend the Bosphorous Cruise and you are arriving
on the 22nd then you will need to arrive early. Those
people on tours starting on the 21st April and who have the
Istanbul City Tour on the 22nd then your tour will be finished
in time to go on the Bosphorus Cruise as well.
Q. Do we need to give our guides and driver a tip at the end of
the tour?
A. Tipping is a big part of life in Turkey and the cost of
your tour does not include any tips or displays of gratitude
towards guides and coach drivers. If you have enjoyed your tour
and efforts of these people then please feel free to give them a
tip. The amount is entirely up to you and usually one person
will collect these on behalf of the people in your group.
Accommodation
Q: I notice that some of your tours stay in Edremit away from
Gallipoli prior to Anzac Day. Why is this?
A:
It
is difficult to get good quality accommodation close to the
Gallipoli region and as we visit the battlefields on the 23rd
April on most of our tours we want to ensure that you have
decent accommodation to stay at and relax prior to the overnight
stay at Anzac Cove on the 24th. Very few companies who run
Anzac Day Tours stay close to the Gallipoli area unless they are
offering a budget hotel/hostel package. The accommodation we
use in Edremit is far superior to anything else we can find in
the Gallipoli/Cannakale area.
In Edremit you will also get to see a different aspect of
Turkish life and it will allow you to compare life in Istanbul
versus the rest of Turkey.
Q. If I want to arrive in Istanbul earlier than my tour starts
or stay later after the tour finishes can I arrange
accommodation with your company at the time of booking my tour
with you?
A.
We can
arrange both pre and post accommodation at our hotels in
Istanbul so if you would like to arrive early or stay later then
please let us know and we can arrange that for you. It is best
you let us know at time of booking but if you change your mind
later then we can add this to your tour. We have limited
availability of both pre and post tour accommodation so it is
made available on a 'first come first served basis'.
Please do not arrive early without telling us and expect
accommodation to be available because we cannot guarantee that.
We can also arrange arrival airport transfers for our
customers booking pre-tour accommodation (Please see section
below regarding Airport Transfers)
Q. I have heard that it is common to leave your passports
behind reception at hotels in Turkey. Is this really the case
and is it safe to do so?
A. By law hotels are required to register your details with
the authorities and it is therefore common place to leave your
passport with reception and it can be collected either on
departure or once this registration has been done. This is for
your security and your passports are kept safe with reception
staff so there is no need to worry.
Transport & Travelling
Q: I have heard from friends that the ferry crossings at
Gallipoli can sometimes be very crowded. Will this affect
travelling times and is there any risk of us missing the Anzac
Day Commemorations?
A.
The ferry crossings between
Eceabat (Gallipoli Peninsula) and Canakkale (Mainland) can be
very busy during the Anzac Day period. Unfortunately our
travelling times are dependent on the ferry running properly and
subject to the number of buses trying to cross so therefore
times given are best estimates. We ensure that on the night of
the 24th we leave with ample time to spare so we can get to the
ferry early. We do our best to ensure all times quoted in
itineraries are accurate but due to this being a busy time
delays are unavoidable.
Q: Do you have toilets on your buses and are there regular
toilet stops during long journeys?
A:
Unfortunately it is not common to have toilets on buses in
Turkey so it is very hard for us to provide. However we will
stop at regular stops along the way so all passengers can use
toilet facilities.
Q. What time do we depart for Gallipoli on the 23rd April?
A.
This will be
an early departure for the battlefields after breakfast and your
guide will discuss the timing with you the night before. It is
essential that we keep to set times as the earlier we leave the
more time we can spend looking around the Battlefields. It
is also not fair on the majority of customers if we have to wait
for some people so we place the responsibility of being on the
bus on time with the customer and we will depart on time. Any
customer who has not been able to make it on time will have to
make their own way to Gallipoli and meet the group there later
in the day if this is possible.
Q. Do we stop off for a break on the way from Istanbul to
Gallipoli on the 23rd April?
A.
Yes we will stop at a spot where you can use the toilets, order
some snack foods such as grilled toast and pick up snacks for
lunch. This will be our only opportunity to stop before
Gallipoli and once we get there, while some toilet facilities
will be available, there are not any places to eat so we suggest
all customers buy something to keep them going until the evening
when you arrive at your hotel in Edremit.
Q. What time will we arrive back in Istanbul on the 25th April?
A.
The arrival time back in Istanbul will vary depending on how
busy the Gallipoli Peninsula is and the traffic back to
Istanbul. Generally you can expect to arrive back to Istanbul
between 8pm and 11pm.
Airport Transfers
Q. How far away are your hotels from the airport in Istanbul?
A. There
are two international airports in Istanbul (Istanbul Ataturk
Airport IST and Sabiha Gokcen Airport SAW)
-Istanbul Ataturk Airport (IST) is located on the Europe
side of Istanbul and 15 km away from our hotels and the old city
center Sultanahmet Area. Most of major international flights
arrive at Ataturk Airport.
-Sabiha Gokcen Airport (SAW) is located on the Asian side
of Istanbul and 60 km away from our hotels and the old city
center Sultanahmet Area. Sabiha Gokcen Airport is used by mainly
domestic flights and budget airlines such as Easy Jet.
The map below shows the location of these airports:

Q: Are Arrival Airport Transfers Available with these tours?
Ataturk International Airport – Most International Flights
9 Day Tour Customers - Tour Start Date: 18th April 2009
If you arrive at Ataturk
Airport on the 18th April between
12 noon and midnight then we will meet you and transfer you for
FREE to your hotel. If arriving outside these times you will
need to make your own way to the hotel or use our optional
transfer service which has a cost involved and is explained
below. In early April you will be provided with full details of
how to get to your hotel.
6 Day, 8 Day, 16 Day Customers - Tour Start Date: 21st April
2009
If you arrive at Ataturk
Airport from 8am until midnight
on the 21st April then we will meet you and transfer you for
FREE to your hotel. If arriving outside these times you will
need to make your own way to the hotel or use our optional
transfer service which has a cost involved and is explained
below. In early April you will be provided with full details of
how to get to your hotel.
5 Day Customers
- Tour Start Date: 22nd April 2009
If you arrive at Ataturk
Airport from 8am until midnight
on the 22nd April then we will meet you and transfer you for
FREE to your hotel. If arriving outside these times you will
need to make your own way to the hotel or use our optional
transfer service which has a cost involved and is explained
below. In early April you will be provided with full details of
how to get to your hotel.
4 Day Customers - Tour Start Date: 23rd April 2009
If you arrive at Ataturk
Airport from 8am until midnight
on the 23rd April then we will meet you and transfer you for
FREE to your hotel. If arriving outside these times you will
need to make your own way to the hotel or use our optional
transfer service which has a cost involved and is explained
below. In early April you will be provided with full details of
how to get to your hotel.
Important Note:
Please
ensure we have your arrival flight details no later than the 7th
April 2009 if you wish to use our free airport transfer
service. If you do not provide these then we cannot guarantee
an airport transfer.
Optional Paid
Airport Transfer Service - Ataturk International Airport
If arriving outside of the above times of the free airport
arrival transfers as outlined above then you can either make
your own way to the hotel by the Metro Rail system that runs
from the airport or you can find a taxi outside of the airport.
We will provide you with your hotel details in early April.
Alternatively we can arrange a transfer for you from Ataturk
International Airport and the cost is based on the number of
people we transport from the airport at the same time.
Pricing Schedule for Transfers - To be paid in cash in the
coach.
1 Passenger £30 per person
2 Passengers £15 per person
3+ Passengers £10 per person
Important Note:
Please ensure we have your arrival flight
details no later than the 7th April 2009 if you wish to use our
airport transfer service. If you do not provide these then we
cannot guarantee an airport transfer.
Sabiha Gokcen International Airport – Easyjet Flights from
London
For customers arriving on the Easy Jet Flight from London Luton
on the 21st, 22nd & 23rd April then we can meet you at the
airport and transfer you to your hotel for
£15 per person
which is to be paid in cash in the coach to our representative.
If you arrive on a different day or at a different time then we
can arrange a transfer for you but there is a cost involved and
it is based on the number of people we transfer at the same
time.
1 Passenger £50 per person
2 Passengers £25 per person
3+ passengers £15 per person
The reason that we cannot provide a free transfer from this
airport is because it is a considerable distance from the center
of Istanbul.
Important
Note:
Please ensure we have your arrival flight
details no later than the 7th April 2009 if you wish to use our
airport transfer service. If you do not provide these then we
cannot guarantee an airport transfer.
Pre-Tour Accommodation & Arrival Flight Transfers
If you book pre-tour
accommodation through Samyeli Travel then we are able to offer
you an airport transfer service as per the details below.
Ataturk International Airport
If arriving 21st April between 8am and Midnight = Free
If arriving 22nd April between 8am and Midnight = Free
If arriving 23rd April between 8am and Midnight = Free
If
arriving outside of these dates and times
we can arrange a transfer for you from Ataturk International
Airport and the cost is based on the number of people we
transport from the airport at the same time.
Pricing Schedule for Transfers - To be paid in cash in the
coach
1 Passenger £30 per person
2 Passengers £15 per person
3+ Passengers £10 per person
Sabiha Gokcen
Airport
If arriving 21st April on Easy Jet flight from London Luton =
£15
If arriving 22nd April on Easy Jet flight from London Luton =
£15
If
arriving outside of these dates and times
we can arrange a transfer for you from Sabiha Gokcen Airport and
the cost is based on the number of people we transport from the
airport at the same time.
Pricing Schedule for Transfers - To be paid in cash in the
coach Passenger £50 per person
2 Passengers £25 per person
3+ passengers £15 per person
Q: Do you operate transfers back to the airport at the end of
the tours?
A.
We do operate departure airport transfers back to the Airport at
the end of the 4, 5 & 6 Day Tours on the 26th and 27th of
April. In order to arrange an airport transfer for these dates
then please ensure we have your departure flight details by no
later than the 7th April 2009. Your guide will advise you off
the pick up time from your hotel in Istanbul and cost of the
transfer once you are in Istanbul. Prices are based on the
number of people we transfer to the airport at the same time as
you.
The cost of the departure transfers is shown below and needs to
be paid to our transfer staff in cash on the way to the airport.
|
No. Passengers |
Ataturk International Airport |
Sabiha Gokcen International Airport |
|
1 |
£30 per person |
£50 per person |
|
2 |
£15 per person |
£25 per person |
|
3+ |
£10 per person |
£20 per person |
|
4+ |
£10 per person |
£15 per person |
Q: What if I am arriving by another form of transport other than
air. How do I get to my hotel and meet my tour?
A.
If arriving in Istanbul by train, bus, ferry or car then you
will need to make your own way to the Hotel to meet your tour.
You will be provided with the Hotel name and address in early
April so you can easily travel by taxi or metro from any point
of entry to the hotel. Likewise if you are departing Istanbul
by any means other than flying then you will need to make your
way to the relevant port/station at the completion of your tour
but your guide can assist you in ordering a taxi or give
directions via the metro system.
Anzac
Day - Gallipoli
Q. Where do we stay on the night of the 24th April before the
Dawn Service?
A:
We arrive at Gallipoli on the evening of the 24th and spend the
night at Anzac Cove. Due to the growing number of people
visiting Gallipoli for Anzac Day each year there is no ideal
time to arrive. The area is very busy from early on the 24th
and if you arrive early then it is a long wait in the cold until
the Dawn Service starts approx 04:30am. We get there a bit
later on in the evening so the wait is not so long.
Unfortunately every year people take up more room than they need
to by either lying on the grass or over a number of seats in the
seating area. The organisers do all they can to get people to
move and make room for those arriving but we suggest that you
should not be shy in asking one of your fellow countrymen to sit
up or take up less room.
We strongly suggest you take warm clothes and maybe even a
sleeping bag and blanket as a minimum. Once you arrive at Anzac
Cove you will not have access to your luggage on the bus so you
may like to take a day pack with you with everything you will
need until the evening of the 25th when we arrive back in
Istanbul/Edremit depending what tour you are on.
There are ample toilet and food/beverage facilities in this
area.
Q. Following the Dawn Service at Anzac Cove how do we get to
the rest of the services at Lone Pine and Chunuk Bair?
A. The Dawn Service is
followed by the Australian service at Lone Pine, the Turkish
service and the New Zealand Service at Chunuk Bair. The timings
for these change each year but are published close to the time
and your guide will inform you of the times in 2009. The only
way to get to each service is to walk but there are shuttles
available for elderly and disabled visitors to the area and if
you wish to use these then please let your guide know they can
inform the relevant people and let you know where to access
these services. We recommend that after the Dawn Service that
you begin walking as soon as possible to the other services and
that New Zealanders wanting to get a good spot at Chunuk Bair
head straight there as space is very limited in that area and it
is approx a 1.15min walk from Lone Pine to Chunuk Bair.
Q. How will we get back to our buses at the end of the day at
Gallipoli?
A. We have two pick up points for collecting customers.
The first is at Lone Pine and the second is at Chunuk Bair. You
will need to look out for our staff and meeting point at both
these places and make sure you are ready at the time they say.
All the coaches from all companies will make their way up to the
two pick up points in the order in which they arrived the night
before and there is a very short time to get people on the
buses. We ask people to be patient during this time as the
timing of buses is completely out of our control. |